Essay Critical Incident Assignment - 4588 Words

Portfolio – A description and analysis of up to 3 critical incidents encountered on school Experience A that you consider to be teaching dilemmas In this assignment, I will analyse and reflect on a critical incident that I was confronted with during school experience A (here after will be referred to as SEA). I will reflect on the implications that my critical incident has had on my practice and I will relate it to theory. In addition, I will make reference to four approaches of analysis which have been outlined by Tripp (1993). Tripp’s four approaches focus on the why challenge, personal theory, thinking strategies and dilemma identification. I will examine these four approaches and discuss the ways in which I can develop my teaching†¦show more content†¦I was pleased to see that child x was optimistic to participate in my lesson as he showed great enthusiasm. Nonetheless, my incident also reveals the pessimistic point of my incident. Although child x was engaged in the lesson, his behaviour was disruptive and he interrupted my teaching which did not benefit the pupils learning. Due to the fact that I am a ref lective thinker, I could have thought about possible alternatives and considered the incident from the child’s point of view. For instance, rather than moving child x next to the teaching assistant, I could have considered how he felt and the reasons why he did not put his hand up during class discussions. If I chose to make an alternative decision, what would the outcome be? I continue to ask myself a series of questions. After my maths lessons, I proposed a series of questions to myself: why does he call out during my lessons? Why do I have the expectation that he should put his hand up? Should I have imposed a different solution rather than have child x sit next to the teaching assistant? Could I have handled the situation more effectively? I continued to ask myself a series of questions which enabled me to reflect on what I did and why I did it. Although I may not be able to find a solution to my critical incident, I aim to explore and analyse it by reflecting on my teaching practice. Dewey (1933) in Pollard (1998) highlights thatShow MoreRelatedEssay about Using Reflection to Identify Teacher Development Needs1883 Words   |  8 PagesWithin this assignment I will start with a brief outline of what reflection is and propose a rationale for engaging in reflection. I will then identify three key themes that featured in my reflective journal and explore these using theoretical models and critical an alysis in relation to the development of my professional practice throughout the course and as a trainee teacher. I will then conclude with a summary of my development and identify future professional development needs. â€Å"Reflective practiceRead MoreI Am Considered For An Assignment As Sergeant First Class As The Troop B M.a855 Words   |  4 PagesStatement of Qualifications: To be considered for an assignment as Sergeant First Class as the Troop B M.A.P.P.S. Coordinator. I believe that my background within the Field Operations Section is both unique and extensive. During my 18 years within the Field Operations Section, I have been fortunate enough to be selected to the Tactical Patrol Unit, Newark Initiative and Metro North. I found each of these assignments to be rewarding as well as invaluable to my development as a leader. The vast experiencesRead MoreReflective Practice And Professional Development921 Words   |  4 PagesDevelopment Assignment 1 This assignment will critically reflect on experiential learning episodes with further assistance from two critical friends, one who is a 20 year old male based in the outdoor sector and another from outside the outdoor sector who is 29years old also male but based outside the outdoor sector as his occupation is a university lecturer and corporal in the British army. it must be recognised that there may be a possibility that critical friends may be biased. Critical friendsRead MoreClassroom Incidents957 Words   |  4 PagesClassroom Incidents Name University Classroom Incidents A classroom incident is an unexpected event that occurs in a classroom causing disturbance or presenting a safety risk. A classroom incident can affect a teacher, a student or all the members of the classroom. 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Communications andRead MoreBCOM 275 All Class Assignments and DQs – A Graded Material Essay703 Words   |  3 PagesBCOM 275 All Class Assignments and DQs – A Graded Material http://homeworklance.com/downloads/bcom-275-complete-course-business-comm-critical-thinking-amaterial/ BCOM 275 All Class Assignments and DQs – A Graded Material BCOM 275 Week 1 Individual Exercise 1.1 Complete exercise 1.1 from Ch. 1 of Communicating in the Workplace. Choose two misunderstandings you experienced and fill out the chart for these. Respond to questions 1 and 2 shown under the chart for each example of a misunderstandingRead MoreReflection1542 Words   |  7 PagesThe purpose of this assignment is to discuss the contribution of reflective practice for clinical nursing. 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Rome The Greatest Empires That Ever Existed - 1433 Words

Rome!!! From Humble Beginning. Rome is one of the greatest empires that ever existed. However, how did it begin? Who started it? How did it become and empire? How big did this empire get? In addition, when did it become an empire? Rome all began around the eighth century and was founded at about 753 B.C. Ancient Rome from there grew from a small Iron Age hut village in central Italy’s Tiber River to a huge empire. There was a legend about the two men who founded Rome. Romulus and Remus founded Rome. They were the twin sons of Mars. Mars was the supposed god of war. The legend began when they were both left to drown in a basket on the Tiber by a king of nearby Alba Longa. They were rescued by what some would describe was a she-wolf; the twins lived their lives preparing a planning to defeat that king. When they finally defeated him, they founded their own city on the river’s banks in 753 B.C. things were peaceful for a while but soon Romulus got greedier for more power. This greed would eventually lead him to kill his own brother for total control. After killing his brother, Romulus became the first king of Rome. Rome was then named after him. After this a whole line of Sabine, Latin and Etruscan kings followed in a non-hereditary succession. In 616, the Romans sophisticated Etruscan neighbors seized power, but were later kicked out in 509. The Romans era of being a monarchy ended in 50 9 B.C. when they overthrow their seventh king, Lucius Tarquinius Superbus. SomeShow MoreRelatedThe Fall Of The Roman Empire1609 Words   |  7 PagesFall of Rome HIST534 A001 Sum 15 American Military University David Provencher (ID# 4358187) July 30, 2015 The fall of the Roman Empire is one of the most discussed and debated events in ancient history. Many historians site the date of 476 A. 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Dunkin Donuts Free Essays

The purpose of this paper is to discuss the aspects of Ramone becoming a franchisee of Dunkin’ Donuts. The writer will talk about any critical issues that Ramone will face during this process. In addition, the writer will discuss any information that Ramone should be privy to prior to becoming a franchisee. We will write a custom essay sample on Dunkin Donuts or any similar topic only for you Order Now The author will also deliberate about what marketing mix the future franchisee should look for with his business and what marketing information he should seek. Lastly, the writer will give his/her recommendations on what actions should be taken to rectify any critical issues that were identified. Introduction Dunkin’ Donuts was the creation of Bill Rosenberg, who opened the first store in Quincy, Massachusetts in 1950. The slogan, â€Å"America Runs on Dunkin† has become a household phrase. Dunkin’ Donuts is considered the world’s largest coffee and baked goods chains, surpassing the Starbucks and Krispy Kreme chains. They serve more than 52 different varieties of donuts, over a dozen types of coffees, and an assortment of other baked goods (www. dunkindonuts. com). It is a wonder that more people are not jumping at the opportunity to become a part of this great brand. Ramone has come to realize what a great opportunity this would be and is ready to start the franchising process. Ramone has been interested in franchising for some time now. He was never quite sure what type of business he would end up choosing. He only knew one thing for sure; it would be in the food service industry. The aspiring Dunkin’ Donuts franchisee, has realized the potential that this chain holds. He meets all of their qualifications, which are a net worth of $1, 500,000, cash liquidity of $750,000, and prior business experience (http://www. entrepreneur. com/franchises/dunkindonuts/282304-0. html). He has decided that he wants to become a Dunkin’ Donuts franchisee, but has some uncertainties. Critical Issues One critical issue that caused Ramone to be apprehensive was the marketing aspect of franchising. â€Å"Marketing involves everything that it takes to get a product or service into the buyer’s hands† (Judd Justice, 2008). The Dunkin Donuts franchisee is eligible for marketing support in the form of regional advertising (http://www. entrepreneur. com/franchises/dunkindonuts/282304-0. html). Ramone is unsure what is marketing strategy will consist of; that is, what customers he should market to and what will fulfill their needs. Another issue that Ramone is struggling with was where he should place his new Dunkin Donuts franchise. This is an important factor in determining his success or failure as a new franchisee. It falls under the marketing mix, which include product, price, promotion, and place (Judd Justice, 2008). Product aspect would include the brand, quality, and packaging. The price aspect would include financing, product pricing, and possible discounts for the product. Promotion includes the budget, any advertising of the franchise and/or product, and possible media coverage. The last piece of the marketing mix, place, would include the location, target market, and the channels used to get the product to the customer. This formula is something that must be understood completely in order for Ramone to use it to his advantage when beginning the franchise process. Dunkin’ Donuts must approve the location that the franchisee has selected. There are also some ideal guidelines that the corporate offices have set in order to ensure the optimal success. The land should be anywhere from ? to 2 acres in size. The building itself should be 1,200 to 2,600 square feet. The location should be easily visible to potential customers and have ample parking available. These are just a few of the many suggestions that are given to franchisees on the Dunkin’ Donuts franchising website. Ramone is also concerned about product development and how often something new is added to the mix. He is excited at the prospect of being able to use some of his creative energy to possibly create the â€Å"next big thing†. Typically, this type of issue is covered in the franchisor/franchisee contract or can be addressed during the 6-week training program. This is definitely something that Ramone needs to look into since he is feels so strongly about it. Information Needed Prior to Becoming a DD Franchisee Franchising can be a risky business. Dunkin’ Donuts is a nationally known brand, but even with that going for them there could still be problems. There is not a 100% guarantee that the business will succeed. The franchisee may go into the endeavor believing that there is an assurance of a huge profit and that may not always be the case. Ramone needs to be aware of the benefits and the drawbacks of becoming a franchisee for Dunkin’ Donuts. He would also need to make sure he understood the aspects of the franchisor contract, which sometimes includes hidden fees and guidelines that would be the responsibility of the franchisee. The contracts have strict clauses that would alarm even the savviest of lawyers. According to an article written on the New York Daily News website, Dunkin’ Donuts has made it common practice to sue franchisees over the minutest things (http://www. nydailynews. com/ny_local/brooklyn/2008/04/29/2008-04-29_dunkin_donuts_business_practices_have_lo-1. html). Marketing Information Marketing is essential to the start-up of any new business. It is how you represent the business so that customers will use your service or buy your product. Ramone is not that knowledgeable when it comes to who his target market is, what location he should choose for his Dunkin’ Donuts franchise, or the aspects of the marketing process in general. There is significant information that Ramone should find prior to starting the franchising process. First, Ramone should research markets to see exactly who his target market would be. Would it be 18-25 year olds? Would it be 50-65 year olds? This information is critical in planning. If the majority of his market is older, then he could offer senior discounts on certain days? If it was the younger generation, then he could have live music on Fridays. The information could provide a wealth of opportunities for him and ensure success if approved by headquarters. Dunkin’ Donuts offers some information that will assist Ramone in the early phase. He would have access to market research, brand management, regional and national advertising, and professional support as needed (https://www. dunkinfranchising. om/aboutus/franchise/franchise-profile-demo. html). The Marketing Mix The marketing mix consists of product, place, promotion and price. These 4 aspects of marketing are essential for getting a franchise off the ground and off to a good start. Ramone will need to focus on the quality of the product (s) he will be selling. The Dunkin’ Donuts chain pride is known for providing high quality products and excellent c ustomer service at a convenient and clean atmosphere (Judd Justice, 2008). The customer experience is very important to any business, but it is a trademark at Dunkin’ Donuts. Ramone will have access to construction managers, training consultants, and wide array of other tools (https://www. dunkinfranchising. com/aboutus/franchise/franchise-profile-demo. html). The location that he chooses for his franchise has to be approved by Dunkin’ professionals who are familiar with what works and what does not. Brand recognition is not an issue because Dunlin’ Donuts is a household name and that works in Ramone’s favor. In addition to the basic marketing strategies used by Dunkin’ Donuts, Ramone could make additions that would capture the attention of his target market. Blogs, free Wi-Fi, live music on the weekends, contests, special discounts, and loyalty programs are just a few ideas that would work for the franchise. Recommendations One issue that Ramone faced was his lack of knowledge in the marketing field. He had prior business experience, but that did not included marketing. One of the aspects of the Dunkin’ Donuts franchising process is to attend a mandatory, 6- week training course at Dunkin’ Donuts University. The training program includes information about product methods, accounting, budgeting, and employee motivation (Judd Justice, 2008). The writer recommends that a crash course in marketing be given as well. Dunkin’ Donuts provides assistance with this through access to marketing professionals, but it would definitely benefit franchisees to have a little background in it. Many franchisors offer extensive training for all levels of employees in the franchise (Justis Chan, 1991). Another critical issue that Ramone is having is where to start construction on his franchise. The ‘place’ aspect of the marketing mix includes both physical location and how the product is distributed, which makes it the most challenging component to modify (Schneider Bradish, 2006). Location is an integral part of a successful business. If a business is far out customers may never make it out. The writer’s recommendation is for Ramone to utilize the professional assistance offered once becoming a franchisee. It is important to the success of the franchise to have the franchisee involved in every level of the franchise operation and that includes selection of location (Stites, 2008). Product development and the ever-evolving customer experience are also very high on Ramone’s list of issues. He wants to make sure that his venture is successful and will continue to be for many years to come. One very big reason for Dunkin’ Donuts’ success is its ability to change its campaigns as deemed necessary by the world around it a specific moment in time (Renfrow, 2010). It is the writer’s recommendation for Ramone to seek out the advice of the many professionals that he would have access to as a franchisee. Their advice will be invaluable and could help him or at least lead him in the right path. Conclusion Ramone is a young businessman that has decided to start the franchising process with Dunkin’ Donuts. He has a few issues that make him leery to begin the process. However, those issues should be no problem to address with the extensive, 6-week training provided by Dunkin’ Donuts University. Ramone is excited about the limited possibilities that going into this new endeavor could bring for him. He has already started thinking about new products and promotions that would draw new customers in and keep the old customers coming back. The writer has recommended that Ramone utilize all the great tools provided by Dunkin’ Donuts to its franchisees. They offer a wealth of information that stems around making sure the franchisee is successful. How to cite Dunkin Donuts, Papers

Demonstrative Communication Paper free essay sample

Demonstrative Communication Paper BCOM/275 Demonstrative Communication Paper â€Å"Demonstrative communication includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, and body language. † (University of Phoenix, 2011, Course Syllabus) Demonstrative communication supplements verbal communication in many ways. For example, when a salesman dresses smartly, and presents a friendly attitude he is saying I’m trustworthy and am offering a great deal. Demonstrative communication, as stated above, is done several ways via nonverbal action such as, a smile on a salesman’s face and his posture when presenting his wares. The facial expression would portray a positive image since he is smiling. The salesman’s tone of voice is another indicator of positive communication. The salesman’s body language is another factor when discussing demonstrative communication. The listener processes all the demonstrative communication indicators and perceives an overall positive image. If the listener perceives the salesman’s demonstrative communication as deceptive or not genuine then the image would be negative and ineffective communication would occur. We will write a custom essay sample on Demonstrative Communication Paper or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Ineffective demonstrative communication can have many negative effects such as misunderstandings in the workplace and personal life. Often other difficulties with personnel can occur as a result of ineffective demonstrative communication. In the example above, if the salesman’s tone of voice was aggressive, loud and condescending then he would be an ineffective demonstrative communicator and not make any sales; therefore the experience the sender has is ineffective and a negative one. The sender’s demonstrative communication, in this case the salesman, would then cause himself to lose his job because he could not effectively achieve his goal of selling. Also if the sender’s ineffective demonstrative communication is carried over into his personal life he could become divorced and have no friend. Body language, a nonverbal form of communication, is a very important form of communication. For example, if a student is listening at a lecture and the speaker is not making eye contact, making wild hand gestures, jerky body movements, and their voice is cracking then the listeners would have a negative experience. The way the speaker moves, looks and reacts tells the listeners he is uncomfortable and this causes the listeners to become disinterested in the subject matter. These nonverbal communications have a huge impact on how the listeners respond because gestures express as much as or more than words. The speaker must be acutely aware of his body language and that of his audience because if he crosses his arms it could indicate defensiveness or disinterest. The speaker may clench or wring his hands can indicate tension, strong disagreement or feelings of pressure. If the speaker begins to tap his fingers on the podium or looking at his watch can show boredom or impatience. Eye contact, or lack of it, can cause a listener to feel ignored; too much might cause the listener to feel self-conscious or threatened. Facial expressions can reflect honesty, friendliness, guilt, happiness, sadness, fear and many other feelings. Unlike verbal sentences, facial expressions can express the entire message in an instant. â€Å"In contrast to other closed-class expressions, demonstratives are universal, they are generally so old that their roots are not etymologically analyzable, they are among the earliest words that children learn, and they are closely tied to a particular gesture. (Diessel, Holger, 2006). This statement by Diessel and Holger emphasizes how ingrained demonstrative communication is in language. Demonstrative communication is a vital part of the communication process. By understanding the importance of demonstrative communication the sender can then determine his effectiveness when communicating with others. The sender then can ascertain if his messag e is effective or ineffective and positively or negatively received. The receiver’s demonstrative communication also informs the sender how the message is decoded. Using the indicators of demonstrative communication the sender can then tailor his message because if he realizes the message is becoming ineffective he can make adjustments to become effective. Likewise, if the message is received negatively adjustments are made to make the message into a positive. References Diessel, Holger. (2006). Demonstratives, joint attention, and the emergence of grammar. Cognitive Linguistics. Vol. 17 Issue 4, p464-465. doi:10. 1515/COG. 2006. 015 University of Phoenix. (2011). Course Syllabus. Retrieved from University of Phoenix, BCOM/275—Business Communication and Critical Thinking course website.